Please, address any questions regarding IFMRRC’s work, certification of brokers and resolving disputes to the Center’s support service. Our experts will provide you with prompt and qualified answers to your questions as well as any information you might require. All queries will be considered in turn Monday through Friday, 9a.m. – 6 p.m. MSK. Our phone No. is provided in the Contact Us section.

For the Attention of Traders! We do not accept claims regarding disputes with brokerage companies by phone. The secretary of the IFMRRC Board documents all claims solely in written form at claim@crofr.ru and presents them for consideration by the IFMRRC Board in accordance with the set Procedural Rules.

Our team is working for you! We look forward to a mutually beneficial and strong partnership!

Best Regards,
IFMRRC administration

Dear financial market participants!

To ensure maximum credibility of the financial organization activities’ evaluation we have introduced a set of certificates that clearly define the quality and stability of the services provision.

Awarding a certificate of a certain level is strictly regulated by the IFMRRC internal documents. In considering of the companies’ applications to be certified the IFMRRC Board takes into account the company’s adherence to the copyright laws, its activities regarding advertising and competition, measures for the prevention of money laundering, etc.

The company’s certificate of compliance guarantees partners and customers a conclusion of the agreement with reliable and efficient companies that provide high quality services.

We make sure that you work only with the best and trusted companies!

Best Regards,
IFMRRC administration

Dear financial market participants!

The highest authority of IFMRRC NCP is the IFMRRC Board of members which is authorized to perform an expert evaluation and consequent settling of disputes that arose between two or more financial market participants.

The IFMRRC Board is comprised of law, economics, banking professionals and Foreign Exchange experts. The IFMRRC Board makes all decisions regarding the lawfulness of the broker’s actions and controls all the payouts from the compensation fund.

Aside from that the decisions made by IFMRRC Board are obligatory for compliance by the companies that have already received the certificates of compliance or are in the process of certification.

IFMRRC – genuinely independent organization that protects the interests of financial market participants!

Best Regards,
IFMRRC administration